I am an accomplished digital content writer and marketing professional with over five years of experience crafting compelling content for leading information communications and technology businesses.
Try our recipe for a five-star returns experience for your online store
In an ideal world, your customers would be satisfied with every product you deliver, the first time you send it to them. But sometimes clothing doesn’t fit, electronic devices don’t work properly, or furniture clashes with a consumer’s decor.
How ecommerce returns are moments of truth for repeat customers
An article for Canada Post to promote a whitepaper on the opportunities which online shopping returns deliver for ecommerce merchants.